Returns & Refund Policy

Eligibility: We accept returns within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Non-Returnable Items: Certain items, such as personalized or custom products, are non-returnable unless there is an error on our part or a defect in the product.

Return Process:

1. Contact our customer support team with your order number and the reason for the return.
2. Our team will confirm eligibility and provide instructions for sending the item back, including a return label if applicable.
3. Securely pack the item(s) in the original packaging or a suitable box to prevent damage during transit.
4. Attach the return label to the package, if one was provided.
5. Ship the item(s) to the address provided in the return instructions.

Return Shipping Costs: In some cases, you may be responsible for return shipping costs, unless the return is due to our error or a product defect.

Refund Process: Once we receive and inspect the returned item(s), we will initiate the refund process. You will be notified of the approval or rejection of your refund.

Refund Timeframe: Refunds are typically processed within 5-7 business days. The time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

Refund Amount: Refunds will be issued for the cost of the returned item(s) minus any applicable restocking fees or return shipping costs. Original delivery charges are generally not refunded, unless the return is due to an error on our part or a defective product.

Exchange Process: If you wish to exchange an item, please follow the return process above and place a new order for the desired item.

We reserve the right to update or modify this Refunds & Return Policy at any time. Any changes will be effective immediately upon posting on our website.