Returns & Refund Policy

Eligibility: We accept returns within [X] days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Non-Returnable Items: Certain items, such as personalized or custom products, are non-returnable unless there is an error on our part or a defect in the product.

Return Process:

a. Log In to Your Account (if applicable): If you have an account, log in to your account on our website.

b. Go to 'Order History' (if applicable): Navigate to your order history and select the specific order you want to return.

c. Initiate the Return: Follow the provided instructions to initiate the return process, specifying the reason for the return.

d. Print the Return Label (if applicable): If our return policy requires a return label, you may be able to print it directly from your account. If not, our customer support team will assist you.

e. Securely Pack the Item(s): Please pack the item(s) securely in the original packaging or a suitable box to prevent damage during transit.

f. Attach the Return Label (if applicable): If provided, attach the return label to the package.

g. Ship the Item(s): Send the package to the address provided in the return instructions. Please note any return shipping costs.

Return Shipping Costs: In some cases, you may be responsible for return shipping costs. Check our return policy for specifics on return shipping fees.