Furniture
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Payment Information
Multiple options for your OrdersPayment.
We offer multiple payment methods.
- COD-Cash on Delivery. Pay to delivery service at the time of delivery.
- Bank Deposit, Directly pay in our Bank Accounts in advance and send us the confirmation receipt with your order #. After confirmation of the payment we will change the status of your order to paid and we will start dispatching process for your order.
- Debit/Credit Card. Pay with your Debit/Credit card at the time of check-out.
Yes, we do! Direct Bank Transfer is an alternative payment method where you can transfer the total order amount directly to our bank account. Here's how it works:
Select Direct Bank Transfer at Checkout: During the checkout process, choose the "Direct Bank Transfer" option as your payment method.
Receive Payment Instructions: After completing your order, you will receive an order confirmation email with detailed instructions, including our bank account information.
Make the Transfer: Use online banking or visit your local bank to initiate the transfer. Please include your order number in the payment reference for easy identification.
Order Processing: Once we confirm receipt of your payment, we will process and ship your order. This may take a short processing time, so we appreciate your patience.
Note: It's essential to make the payment within a specified timeframe to ensure timely order processing. If you have any questions or need assistance, feel free to contact our customer support team.
Absolutely! We accept Debit and Credit Cards for online payments to make your shopping experience convenient. Here's how you can use your card during checkout:
Select Debit/Credit Card: Choose the "Debit/Credit Card" option as your preferred payment method during the checkout process.
Enter Card Details: Provide the necessary card details, including the card number, expiration date, and CVV code, in the designated fields.
Billing Information: Ensure that the billing information you enter matches the details associated with your card.
Secure Transactions: Rest assured, our online payment system is secure, and we prioritize the confidentiality of your card information.
Transaction Confirmation: Once your payment is processed successfully, you'll receive an order confirmation email, and your order will be prepared for shipment.
Note: If you encounter any issues during the payment process or have specific questions about using your Debit/Credit Card, please contact our customer support team for assistance. We are here to help make your shopping experience smooth and enjoyable.
Shipping Information
Shipping/Tracking/Confirmation
We offer Flat Rs-200 for delivery charges, Sometimes charges might increase if the ordered items is bulky.
A: The estimated delivery time for your order depends on various factors, including your location, shipping method selected during checkout, and the availability of the products. Here's a general guideline:
Standard Shipping: Typically takes 2-5 business days for delivery.
Express Shipping: Offers a faster delivery option, usually taking 2 business days for delivery.
International Orders: Currently we do not accept International Orders.
Note:
- The estimated delivery time begins once your order has been processed and shipped.
- You can track the status of your order using the provided tracking information in your order confirmation email.
- Delays may occur due to unforeseen circumstances, such as weather conditions or other external factors.
If you have specific concerns about the delivery time or need assistance tracking your order, please feel free to contact our customer support team. We're here to ensure you have a smooth and informed shopping experience.
Refunds & Returns
We understand that sometimes a return is necessary, and we want to make the process as easy as possible for you. Here's a step-by-step guide on how to initiate a return:
Log In to Your Account (if applicable): If you have an account with us, log in to your account on our website. If you checked out as a guest, proceed to the next step.
Go to 'Order History' (if applicable): Navigate to your order history, where you'll find a list of your past orders.
Select the Order and Item(s) to Return: Choose the specific order containing the item(s) you want to return. Follow the provided instructions to initiate the return process.
Specify the Reason for Return: Let us know the reason for your return. This information helps us improve our products and services.
Print the Return Label (if applicable): If our return policy requires a return label, you may be able to print it directly from your account. If not, our customer support team will assist you in generating one.
Securely Pack the Item(s): Please pack the item(s) securely in the original packaging or a suitable box to prevent damage during transit.
Attach the Return Label (if applicable): If provided, attach the return label to the package.
Ship the Item(s): Send the package to the address provided in the return instructions. Please note any return shipping costs, and consider using a trackable shipping method.
Confirmation and Refund: Once we receive your return and verify its condition, we will process your refund or replacement. This process may take a few business days.
Note: Be sure to review our return policy on our website for specific details regarding eligibility, timelines, and any associated fees. If you have any questions or need assistance during the return process, don't hesitate to contact our customer support team. We're here to help ensure a hassle-free return experience.
In most cases, our standard return policy includes a refund of the product cost but may not include a refund of the original delivery charges. Here's a breakdown:
Refund of Product Cost: We will refund the cost of the returned item(s) once we receive and process the return. This includes the price you paid for the product(s).
Original Delivery Charges: Generally, original delivery charges are not refunded unless the return is due to an error on our part or a defective product. If you have concerns about this, please review our detailed return policy on our website or contact our customer support team for clarification.
Return Shipping Costs: In some cases, you may be responsible for return shipping costs. Please check our return policy for specifics on return shipping fees.
Note: We strive to be transparent about our return policy to ensure a clear understanding. If you have any questions or need further clarification on our refund process, feel free to contact our customer support team. We're here to assist you and make your return experience as smooth as possible.
